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RETURN AND WARRANTY POLICY
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The Return and Warranty Policy Statement explains XTS Security’s policy on product returns, warranty repair/replacements, nonwarranty repairs, credit returns, advance replacements, and other matters. It also lists contact information for XTS Video customer service centers, packaging and shipping requirements, and warranty periods by product category.
As stated in the Return and Warranty Policy Statement, an RMA (return material authorization) is required for all product returns. To request an RMA, contact the appropriate customer service center listed in the Return and Warranty Policy Statement or use the link below.
You will need the following information:
• Original PO number
• SKU/part number
• Serial number
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XTS VIDEO INC, is a global provider of video security solutions, based in Miami
and serving clients around the world, XTS produces cameras, digital recorders, mini
domes, monitors, explosion proof cameras and a complete line of high quality products
for the CCTV industry.
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